FileHippo App Manager questions & answers

Simple software update utility to help you access new versions of your programs
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Question by Guest
896 views
June 28, 2017

I keep getting "Communication failure. Check connection and settings" every time I've opened FileHippo this month. Any word on a fix?

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Answer by Alex Urbach

There are two situations that could affect the functionality of the FileHippo App Manager:

  1. The Firewall is configured to prevent access to the Internet for the application. Configure the software and place it in the Exclusion list.

  2. The software can't reach the servers due to that reason it gives: communication failure. The servers are in maintenance or they have issues accepting requests from the software. Notify the developers or wait until it comes back again.

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Question by Guest
310 views
June 14, 2011

I'm receiving an Error 87 (Start Error). Can you help?

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Answer by Pete Clapp

In order to solve the error, I suggest you uninstall the application (Control Panel > Uninstall a program) and download and install its latest version. Also, download and install .Net Framework 2.0 and make sure that your antivirus and Windows Firewall doesn't block the application. If the problem persists, you can use the form from the official web page to get in touch with the developer.

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